John Goodman is having a webinar on ‘Profit Focused Customer Care’.
According to John, this webinar will discuss seven proven strategies for achieving profit-focused customer care.
As per John, the webinar will focus on the following topics:
-The revenue implications of increased customer service levels
-The metrics required for enhanced customer interactions
-How to leverage every interaction to create customer satisfaction and loyalty
-Quantifying the cost of less than perfect customer service
-The importance of high-quality customer service agents
-The benefit of home-based customer care
-And Much More.
Webinar Details:
Key Person: John Goodman
Webinar Topic: Profit Focused Customer Care
Date and Time: Tuesday, September 15, 2009 2.00 P.M. EST.
Register at: http://vipdesk.wufoo.com/forms/vipdesk-webinar-profitfocused-customer-care/
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