Dr Dwayne Fuselier is having a webinar on ‘5 Critical Communication Skills for Resolving Conflict and Tension in the Workplace’.
According to Dr Dwayne, this webinar will deliver the most effective strategies business professionals have available to deal with tense situations.
As per Dr Dwayne, “You will learn timely and practical skills including:
-The 7 active listening skills and how to use them
-Barriers to active listening and how to overcome them
-Role-playing techniques based on real-life examples
-How to ask open-ended questions and construct effective "I" messages
-The Behavior Change Stairway
-Much more!”.
Webinar Details:
Key Person: Dr Dwayne Fuselier
Webinar Topic: 5 Critical Communication Skills for Resolving Conflict and Tension in the Workplace
Date and Time: Tuesday, May 19, 2009 10.00 A.M. – 11.30 A.M. PST.
Register at: http://online.krm.com/iebms/reg/reg_p1_form.aspx?ct=0018126&EventID=15612&oc=10&coesessionid=fa5ffkei6fg7fdpfg7fel
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