I had a chat about web conferencing services with Sam Clark, the webinar expert.
I attended two of his webinars, one was through GoToMeeting and the other was through TalkingCommunities.
Web Conferencing service providers need to understand what goes on in the webinar organizer's mind and what helps them make a decision to go with one service or the other.
The webinar organizer as well as the participants have some expectations, demands and basic requirements. Each web conferencing service has its own strengths and weaknesses. And webinar experts choose the ones that best suit their needs.
Strengths
Talking communities provides the facility to chat. Participants find it easy to type in their questions and interact with the speaker. The speaker can switch on or off the chat facility during the presentation. The other features include integrated audio facility (no need to connect through a telephone line), multimedia presentation features, communication with the participants before, during and after the presentation and recording facilities.
GoToMeeting is very professional in giving messages to participants and the speaker before, during and after the presentation. Participants get to know whenever there is any problem such as audio loss or connection failure and they get a message as soon as the problem is resolved.
If you think of desktop sharing during the presentation GoToMeeting is better than Talking Communities. Sam Clark chose GoToMeeting for Authority Site College webinar because he wanted to show the dashboard of WordPress to the participants.
But Sam missed the chatting facility of Talking Communities. For all the ASC webinars and '16 Steps to Success' webinars Sam uses Talking Communities. The audio quality of Talking communities is great, the chat facility is exceptionally good and the ease of logging in and sharing files is excellent.
I open this debate for webinar experts and participants. If you share your experiences with others it would benefit not only the webinar experts and participants but the web conferencing companies too. They will get to know what their potential customers want and will be able to develop their software and upgrade it to include the faciltiies that are in demand.
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