According to H.R. Shiever of Citrix Online, the challenges of the service and support environment can be tricky to navigate.
But what if you could easily address today's top customer support issues, while improving service levels and differentiating competitively?
'The goal is clear: achieve market share advantage by delivering better support.'
This Technology Services Industry Association (TSIA) white paper identifies the 6 toughest issues impacting service and support organizations today and explores how remote support technology can successfully tackle each.
Download the white paper to learn:
- Which 6 issues keep support execs awake at night
- How remote support can drive new service revenue opps
- How to translate better service into bigger market share
- And more.
Download The 6 Toughest Issues for Service & Support White Paper
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