Download Whitepaper Maximizing the Impact of Remote Support

Today remote support technology is a powerful tool for support delivery.

By using remote support, technicians can access the users’ desktop to effectively diagnose and resolve the issues.

But to yield maximum advantage the remote-support technology must be applied to the right type of problems.

According to H R Shiever of Citrix Systems Inc., this ServiceXRG white paper “Maximizing the Impact of Remote Support” explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

The White Paper helps in learning:
-5 practical applications of remote support

-How to effectively measure each application’s success

-Why there’s no “one size fits all” when it comes to remote support

-And more...

Download
“Download Whitepaper 'Maximizing the Impact of Remote Support’.”