John Ragsdale of U.S. Service & Support Professionals Association (SSPA) is having a webinar on ‘The Strategic Role of Support Improve: Experience and Drive Revenue’.
According to John, this webinar will teach the best practices for using remote support to improve the customer experience.
As per John “At this live, interactive event you will:
- Hear from the SSPA about the increased visibility of support for the customer experience, customer loyalty and ultimately, customer revenue.
- Learn best practices for using remote support to improve the customer experience.
- Learn the story behind HCL's innovative model to deliver a one stop shop solution to home and SMB PC users”.
Webinar Details:
Organizer: U.S. Service & Support Professionals Association (SSPA)
Key Persons: John Ragsdale, Gautam Saha & H.R.Shiever
Webinar Topic: The Strategic Role of Support: Improve Experience and Drive Revenue
Date & Time: Wednesday, January 21, 2009 4.30 P.M. IST
Register at: http://learn.gotoassist.com/forms/APAC-IND-GTA-WBR-StrategicRoleSupport-21Jan09-HF?ID=7010000000058kl&elq=9DD90F549F6245359C23B013E1977D6F
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